We see your future as our greatest event.
Technician - In: Video, Lighting or Audio (Production Team)
London, United Kingdom; Melton Mowbray, United Kingdom Job ID: TECHN029322Overview
Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.
- Full Time
- Travel: Minimal (if any)
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Success Profile
Here are some of the top qualities that will help you achieve success in this role:
- Customer Focus
- Desire to Learn
- Drive Results
- Technical Aptitude
- Responsiveness
- Hospitality
Other Important Traits
- Communicator,
- Team Player,
- Organized,
- Enthusiastic,
- Versatile,
- Self-starter,
- Multi-tasker,
- Efficient,
- Safety Conscious,
- Professional
The ability to put on the big shows that my hotel plans out or to teach the incoming technicians how to make these shows happen is why I really like the hustle and bustle of my day-to-day as a Technical Lead.
Purpose, Mission and Core Values
Purpose
How we strive to impact the world
Connecting & Inspire
Mission
What we do every day
Invaluable partner on our customer's journey
Values
What drives the way we work
Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.
Rewards
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Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days -
Benefits
To see all benefits available, click here.
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Rewards/Incentives
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit -
Training & Development
Classroom/On the Job Training
Encore University
Career Pathing. -
Mobility
Relocation
Global Transfer Opportunities
Responsibilities
Technician - Video, Lighting or Audio
Production Team, Encore
Encore develops event experiences that are remembered, inspire and actively support change in companies. As the world's leading event production company, Encore's global team of creatives, thought leaders and experts delivers real results through strategy and creativity, innovative technology, digital solutions, and concepts for hybrid, virtual and in-person events on site.
Encore is the trusted partner for event planners, companies and agencies, leading hotels and more than 2,100 venues worldwide. Encore operates in more than 20 countries in North America, Europe, the Middle East, Australia and Asia.
Your perspective:
- Private Healthcare with no excess payments for the employee
- Employee supported volunteering
- Enhanced family leave provisions
- Perkbox and Employee assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Clearly defined Career path (and all the important support along the way)
- Access to state-of-the-art technology
- Global presence and opportunities worldwide
- Long Service Programme
Main Responsibilities
- To be able to understand and interpret technical plans and direction by senior member of the team and carry out those tasks to the expected level
- To rig, set up, focus and de-rig lighting and related equipment to the expected standard and within the expected time frame
- To be able to work under pressure to a given timeline/build schedule
- Demonstrate competent rigging without supervision or guidance
- Fault find and fix
- To program/operate consoles
- To act as a "responsible person" on site when required
- To liaise with clients and venue staff as required to fulfil the delivery of an event
- To be responsible for rigs and de-rigs where requested by the PM and where appropriate
- To lead and manage a department or team on site
- To supervise other technicians, freelancers and local crew on site
- To support, train and nurture other Technicians
- To specify equipment on small to medium jobs as directed
- To book equipment from given plan/spec using Insphire
- To specify pre event prep work and to supervise it, ensuring it is completed accurately.
- To undertake warehouse preparation of equipment for an event - e.g. pre addressing, making looms etc.
- To work in the warehouse as required and as directed by warehouse manager/team leader to pick, re-shelve and undertake basic repairs and servicing of equipment
- To undertake delivery and collections in company vehicles.
- To learn and harness information from your peers and colleagues to improve your techniques, skills and development
- to work in compliance with Health and safety policy and all company procedures at all times
- to represent the company in a positive manner at all times
- To fulfill other reasonable duties as required by line manager or as requested by a senior person when on site.
Physical & Social Conditions
- Non Standard working hours, including evenings and weekends
- Working away from home, nationally and internationally
- Working to strict timelines in often high pressured and stressful environments
- Working at height
About Our Location
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