Skip to main content

Ready to take the stage?
Make your moment.

Lighting Technical Specialist - Calgary

Apply Apply Later
Job ID EVENT027513 Date posted 04/29/2024 Location Calgary , Alberta Position Type Full Time

Position Overview

The Technical Specialist is responsible for the set up and operation of small to large-scale lighting systems for live events while ensuring the utmost in client satisfaction.  This position reports to a Project Manager, Operations Manager, Operations Director, or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

  • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced lighting and audiovisual equipment as listed in the technical qualifications section.
  • Troubleshoots technical issues and resolve problems quickly as they arise.
  • Complies with all Company security and safety measures.
  • Ensures equipment is secure from theft and/or damage when in use.

Customer Service

  • Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
  • Maintains a positive relationship with all clients through effective communication.
  • Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction.
  • Understands and fosters the hotel/client relationship.

Training/Staff Development

  • Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
  • Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.

Event Supervision

  • Performs advanced work (pre/during/post event) with operations team members.
  • Supervises and directs other technicians during an event.

Equipment Maintenance

  • Assists team with proper security, storage, transportation, and maintenance of equipment.
  • Performs inventory and forecasting of equipment needs.

Job Qualifications

  • Bachelor’s Degree is preferred.
  • Encore Technical Level 3 Certification is required. New Encore team members must be certified by their location within 30 days
  • 2 - Encore Technical Level Two Core Certifications are required (Audio, Lighting, Projection, Video, Scenic). New Encore team members must be certified by a qualified proctor within 60 days.
  • 4+ years of field experience in specialty area is required.
  • 3-5 years of customer service or hospitality experience is preferred.
  • Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
  • Experience with project management of multiple tasks/initiatives.
  • Strong customer, client and coworker interface experience and abilities.
  • A valid driver’s license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.

Competencies

  • Ownership
  • Hospitality
  • Professionalism
  • Responsiveness
  • Safety Conscious
  • Develops Talent
  • Tech Savvy
  • Manages Complexity
  • Ensures Accountability
  • Instills Trust

#INDCAN

Early Career Development Programs

Encore is always looking for talented people who are passionate about creating memorable experiences that inspire change. Find out how you can jump-start your career in our dynamic industry.

Learn More

Featured Jobs

  • Explore Locations

    Your career and ambitions aren’t tied down to one place. We’re the exclusive on-site event technology provider to over 1,500 venues around the world, filling your future with global possibilities.

    Learn More about Explore Locations
  • Career Path Opportunities

    Discover everywhere you can go and the impact you can have. Your career is never limited to one location with Encore.

    Learn More about Career Path Opportunities
  • What to Expect

    We want to give you a window into our recruitment process to ensure that your journey to becoming a Encore team member is a positive experience.

    Learn More about What to Expect

Sign Up For Job Alerts

Stay connected and receive the latest career opportunities at Encore.

By uploading your resume, you are not submitting an application for employment.

Interested InSearch for a category and select one from the list of suggestions. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

Benefits

You’ll find some of the best rewards in the industry – from comprehensive insurance options and generous PTO to a company-matching 401(k).

GO