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Administrative Assistant-Marriott Marquis San Diego

Job ID ADMIN06994 Date posted 01/22/2020 Location San Diego , CA 92101 Position Type Full-Time

Key Job Responsibilities

Billing

  • Routinely check orders for accuracy so they are ready to invoice.
  • Prepares billing reports daily and submits them to the hotel for reconciliation.
  • Handles billing disputes and discrepancies and communicates resolution to all parties.

Purchase Orders
  • Processes invoices from vendors by entering them into PSAV’s procurement system to create a Purchase Order.
  • Sends copy of invoice and purchase order to vendor for reconciliation.
  • Maintains and tracks POs for reconciliation.

Data Entry

  • Records all equipment being utilized at the location for room set specifications and coordination.
  • Enters customer contact information and details into CRM system.
  • Enters payments received directly from exhibit customers into the billing system and reconciles.

Customer Support

  • Acts as primarily phone receptionist for inbound calls and inquires to the department and responds promptly to their needs.
  • Processes Exhibit Orders and payments.
  • Creates labels for shipping and coordinates with property shipping department for all shipping and receiving.

Job Qualifications

  • High School Diploma/GED
  • Computer proficiency in Microsoft Office and Web based applications
  • Professional proactive demeanor
  • Excellent written and verbal communications skills
  • Hospitality experience preferred
  • 1+ year experience in an administrative support role.

Competencies

  • Concern for Quality
  • Exceeds Customer Expectations
  • Communication
  • Teamwork
  • Integrity

Work Environment

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.  The working conditions will vary between moderately quiet to noisy volumes.  Working times will include days and may include evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual hotel or a representation of hotels in that city or area.  

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Benefits

You’ll find some of the best rewards in the industry – from comprehensive insurance options and generous PTO to a     company-matching 401(k).

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