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Program Producer Lake Nona, FL

Job ID PROGR07454 Date posted 02/13/2020 Location Orlando , FL Position Type Full-Time

Position Overview

The Program Producer is responsible for the successful planning, management and execution of production events. The Program Producer implements processes and SOPs that drive consistency in event execution, while identifying, resolving, escalating operational problems and optimizing the deployment of production resources. The Program Producer partners with senior production staff to execute elements of complex shows. This position will report directly to an Executive Producer.

Key Job Responsibilities

Organizational Leadership

  • Execute all Program Production functions necessary to deliver ($500k+) events at the highest levels of production efficiencies within budget, scope and timeline.
  • Responsible for the creation, analysis, and execution of project budgets, partnering with the appropriate discipline leads to mitigate risks and sub-rental spend.
  • Responsible for ensuring all work is delivered within target contribution margins.
  • Properly reconcile events, specifically delivering a wrap report and ensuring that all administrative data and paperwork has been entered, submitted, cross checked, and reconciled across the entire project.
  • Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention.
  • Responsible for compliance with established Standard Operating Procedures (SOPs), Technical Standards and Production Standards.
  • Support, sponsor and execute all company initiatives.
  • Communicate goals and objectives to team members clearly and frequently.
  • Lead by example in portraying a polished, professional image in accordance with the standards set forth in the PSAV team member guidebook.
  • Provide leadership for Associate Project Managers on multi-PM supported events.

Production Management

  • Partner with the Creative team to bring forth the most innovative and experiential based solutions for our clients.
  • Responsible for addressing client needs by organizing client meetings, creating and maintaining detailed show documentation and responding to client concerns and questions in a timely fashion.
  • Execute project planning of medium scale events utilizing PSAV’s project management software.
  • Responsible for properly planning resources and logistics across all assigned production work.
  • Required to have familiarity with all new and existing PSAV equipment and services.
  • Partner with the market sales team by directly providing scoping and pricing for medium scale production projects.

Job Requirements

  • Bachelor’s Degree or equivalent experience.
  • 4+ years of Event Production experience
  • 1+ years of direct Client Management
  • Must be proficient in web based project management software platforms
  • Strong written and oral communication skills
  • Positive approach to teamwork, sales and problem solving
  • Works well under pressure
  • MS Office experience required
  • Formal technical training desirable

Competencies

  • Attention to Communication
  • Detail Oriented
  • Exceeds Customer Expectations
  • Concern for Quality
  • Decision Making
  • Influence
  • Production Efficiency
  • Project Planning
  • Problem Solving
  • Staff Development
  • Teamwork

Physical Requirements

Physical Requirements

Hours Per Day

Lifting Requirements

Frequency

Sitting

4-5 Hours

Lifting      0 - 15 lbs*

Occasionally

Standing

0-1 Hours

Lifting      16 – 50 lbs*

Rarely

Walking

0-1 Hours

Lifting      51 - 100 lbs

Rarely

Stooping

0-1 Hours

Lifting      Over 100 lbs

Never

Crawling

0-1 Hours

Kneeling

0-1 Hours

Carrying Requirements

Frequency

Bending

0-1 Hours

Carrying      0 - 15 lbs*

Occasionally

Reaching (above your head)

0-1 Hours

Carrying      16 – 50 lbs*

Rarely

Climbing

0-1 Hours

Carrying      51 - 100 lbs

Rarely

Grasping

0-1 Hours

Carrying      Over 100 lbs

Never

Auditory/Visual Requirements

Frequency

Pushing/Pulling Requirements

Frequency

Close Vision

Continuously

Pushing/Pulling      0 - 15 lbs*

Occasionally

Distance Vision

Continuously

Pushing/Pulling      16 – 50 lbs*

Rarely

Color Vision

Continuously

Pushing/Pulling      51 - 100 lbs*

Rarely

Peripheral Vision

Continuously

Pushing/Pulling      Over 100 lbs

Never

Depth Perception

Continuously

*Identifies the physical requirements that team members perform without assistance.

Hearing

Continuously

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment

Work is performed primarily in an office environment.  When traveling, work will be completed in a hotel environment with limited exposure to outdoor temperatures and to dirt, sand and/or dust.  The working conditions will vary between moderately quiet to noisy volumes.  Team members may use high-end audio visual equipment and electrical components.  Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.   Team members must adhere to appearance guidelines as defined by PSAV based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.  

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Benefits

You’ll find some of the best rewards in the industry – from comprehensive insurance options and generous PTO to a     company-matching 401(k).

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