Skip Navigation

We create events that inspire and careers that shine.

Director, Creative Services

Job ID DIREC05131 Date posted 10/11/2019 Location Lanham, Maryland Position Type Full-Time

Come join our team! Hargrove is a world-class creator of experiential environments that delivers customized solutions for clients to tell their story, expand their brand and reach their target markets with innovative experiences.

We are currently looking for a Director, Creative Services to join our experiential-minded, growing company.

The Director, Creative Services is a leader who works under the direction of the Vice President of Creative and Marketing and in collaboration with the Director of Creative Strategy. The selected individual will manage the Creative Services Department – a team of professional environmental, event and graphic designers. The Director, Creative Services is responsible for managing the day-to-day workflow and the overall quality of work produced by the department.

Responsibilities and Essential Duties

  • Lead and direct the creative staff in the production of all designs
  • Manage assignments and workflow
  • Review work, troubleshoot and provide feedback to creative teams
  • Ensure visual communication standards are met
  • Provide coaching and mentorship
  • Maintain critical internal staffing levels
  • Develop and manage a team of freelance designers
  • Develop design concepts and solutions based on creative briefs, clients' business strategies and strategies developed by our internal Creative Strategy team.
  • Work closely with the Creative Strategies and Proposal staff to deliver winning proposals, presentations and RFP/RFQ responses
  • Work with fellow directors across all departments to achieve the best products for our clients while maintaining budgets, efficiencies and margins
  • Conduct periodic and annual performance evaluations of department staff
  • Develop and maintain department budgets
  • Other duties as assigned

Required Skills and Experience

  • Bachelor's degree in a related field of study
  • 5-7 years of experience in the environment design industry
  • At least 3 years of supervisory experience
  • Proven knowledge of the principles of environment design, graphic design, typography, 3D rendering and illustration
  • Experience with brand promotion development
  • Highly experienced utilizing 3ds Max® (or similar professional 3D-modeling program), along with Photoshop, Illustrator, InDesign and Microsoft Office Suite
  • Required knowledge and understanding of emerging technologies and marketing trends
  • Must have prior experience in creative departments in areas that include multiple project management, ideation and development, skill sharing, and art direction
  • Ability to understand, design and manage to a budget
  • Able to seek out as necessary and respond productively to creative feedback from a variety of internal stakeholders
  • Excellent professional written and oral communication skills to effectively communicate with Hargrove personnel, venue staff and clients as needed
  • Exceptional attention to detail
  • Brilliant writing and oral communication skills

Needed Attributes

  • Must flourish in fast-paced environment; demonstrated ability to multi-task, competently handling demanding deadlines
  • Visionary that revels in the chance to direct creative.
  • Ready and willing to jump into projects, getting hands-on as needed to ‘make it happen’.
  • Resourceful; possesses innovative problem-solving and decision-making skills
  • Strong work ethic, energy, enthusiasm and positive attitude
  • Professional integrity and strong initiatives
  • Leadership acuity; ability to delegate and provide direction
  • Comfortable facilitating meetings, making presentations and speaking publicly
  • Strong business acumen; time and organizational management practitioner
  • Adaptable and flexible to client and company needs; excellent client-service and client-management skills


Coordinate project activities and work in a team environment with internal entities (e.g., Sales, Marketing, Graphics, Fabrication) and external entities (i.e., a full complement of vendors, suppliers and other stakeholders).

Working Conditions

Most of the position holder’s work will take place in a climate-controlled environment. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch or crawl. The employee may be required to lift and/or move up to 5 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

About Hargrove

Hargrove is a full-service provider of customized experiential environments. Using creativity, innovation and a passion for storytelling, we design, and build immerse experiences for events, exhibits, expositions and experiential marketing activations around the world. With over 70 years of industry experience, we provide solutions for some of the world’s most recognized corporations, associations and government agencies. What sets us apart is our desire to do whatever it takes to ensure our clients’ success.

Why Work at Hargrove

In addition to your salary, Hargrove offers Paid Time Off, Medical, Dental, Vision, Life Insurance, Disability, Critical Illness, Accident Insurance, LegalShield, and 401(k). Hargrove is headquartered on a 77-acre site just east of the Capital Beltway and minutes from downtown Washington, DC. At Hargrove, our customer’s success is our success. Come join our team!

Hargrove, LLC is an Equal Opportunity (M/F/D/V) and Affirmative Action employer.

Early Career Development Programs

PSAV is always looking for talented people who are passionate about creating memorable experiences that inspire change. Find out how you can jump-start your career in our dynamic industry.


Featured Jobs

Explore Locations

Your career and ambitions aren’t tied down to one place. We’re the exclusive on-site event technology provider to over 1,500 venues around the world, filling your future with global possibilities.

explore locations

Career Path Opportunities

Discover everywhere you can go and the impact you can have. Your career is never limited to one location with PSAV.


What to Expect

We want to give you a window into our recruitment process to ensure that your journey to becoming a PSAV team member is a positive experience.


Sign Up For Job Alerts

Stay connected and receive the latest career opportunities at PSAV.

By uploading your resume, you are not submitting an application for employment.

Interested InSearch for a category and select one from the list of suggestions. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

  • Creative Services, Lanham, Maryland, United StatesRemove
  • Creative - General, Lanham, Maryland, United StatesRemove


You’ll find some of the best rewards in the industry – from comprehensive insurance options and generous PTO to a     company-matching 401(k).