Skip Navigation

We create events that inspire and careers that shine.

Director, Event Technology II

Job ID DIREC02222 Date posted 04/06/2019 Location Burlingame, California Position Type Full-Time

Position Overview

Responsible for overall sales and operations management, revenue and profitability of assigned location(s) while ensuring the utmost in client and hotel partner satisfaction. Provide learning and development opportunities for employees. Functions as primary liaison with property to handle any issues and to manage the hotel contract.

Key Job Responsibilities

Financial and Labor Management

Manage an efficient and profitable Event Technology and Business Center (where applicable) operation. Focus on revenue maximization & cost control, in accordance with company standard operating procedures.

Sales Management

Manage and proactively execute the company sales process through advanced client contact. Improve and leverage the location and property’s market position and share.

Account Management

Provide outstanding customer service to clients by establishing excellent working relationships with hotel/resort staff and executives, company team members, neighboring locations, and all vendors. Mentor technicians to also provide this level of customer service.

People Development

Maintain a positive employee relations environment for all Event Technology and Business Center (if applicable) team members. Manage performance, address employee concerns, maintain adequate staffing levels, and facilitate team development. Lead by example in portraying a polished, professional image according to the guidelines in the Employee Guide.

Information Management, Reporting and Company Support

Effectively utilize all company computer systems and software programs and ensure technicians are properly trained to use them. Complete standard and as-needed reports accurately and on-time. Actively participates in overall company programs/committees where applicable.

Equipment Security/Maintenance

Supervise security, inventory control, transportation and maintenance of equipment. Ensure all employees are properly trained in all areas.


Required Experience :

Job Requirements

  • Minimum of AA/BS or equivalent experience.
  • Three or more years of audiovisual technical experience, including at least one year of previous supervisory experience.
  • Completion of P.A.S.S., HSIA and other training requirements.
  • Proficiency in the use of audiovisual equipment, HSIA equipment and company computer software and systems preferable.
  • Effective leadership abilities and customer satisfaction focus.

Competencies

  • Attention to Communication
  • Knowledge of basic financial and accounting practices
  • Concern for Quality
  • Exceeds Customer Expectations
  • Leadership Skills
  • Teamwork
  • Sales Proficiency

Physical Requirements

Physical Requirements

Hours Per Day

Lifting Requirements

Frequency

Sitting

2-3 hours

Lifting 0 - 15 lbs*

Frequently

Standing

3-4 hours

Lifting 16 – 50 lbs*

Frequently

Walking

3-4 hours

Lifting 51 - 100 lbs

Occasionally

Stooping

0-1 hours

Lifting Over 100 lbs

Occasionally

Crawling

0-1 hours

Kneeling

0-1 hours

Carrying Requirements

Frequency

Bending

0-1 hours

Carrying 0 - 15 lbs*

Frequently

Reaching (above your head)

0-1 hours

Carrying 16 – 50 lbs*

Frequently

Climbing

0-1 hours

Carrying 51 - 100 lbs

Occasionally

Grasping

0-1 hours

Carrying Over 100 lbs

Occasionally

Auditory/Visual Requirements

Frequency

Pushing/Pulling Requirements

Frequency

Close Vision

Frequently

Pushing/Pulling 0 - 15 lbs*

Frequently

Distance Vision

Frequently

Pushing/Pulling 16 – 50 lbs*

Frequently

Color Vision

Frequently

Pushing/Pulling 51 - 100 lbs*

Occasionally

Peripheral Vision

Occasionally

Pushing/Pulling Over 100 lbs

Occasionally

Depth Perception

Frequently

*Identifies the physical requirements that team members perform without assistance.

Hearing

Continuously

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Work Environment

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual hotel or a representation of hotels in that city or area.

Early Career Development Programs

PSAV is always looking for talented people who are passionate about creating memorable experiences that inspire change. Find out how you can jump-start your career in our dynamic industry.

LEARN MORE

Featured Jobs

Explore Locations

Your career and ambitions aren’t tied down to one place. We’re the exclusive on-site event technology provider to over 1,500 venues around the world, filling your future with global possibilities.

explore locations

Career Path Opportunities

Discover everywhere you can go and the impact you can have. Your career is never limited to one location with PSAV.

LEARN MORE

What to Expect

We want to give you a window into our recruitment process to ensure that your joruney to becoming a PSAV team member is a positive experience.

LEARN MORE

Sign Up For Job Alerts

Stay connected and receive the latest career opportunities at PSAV.

By uploading your resume, you are not submitting an application for employment.

Interested InSearch for a category and select one from the list of suggestions. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

  • Director, Burlingame, California, United StatesRemove
  • Operations Management, Burlingame, California, United StatesRemove

Benefits

You’ll find some of the best rewards in the industry – from comprehensive insurance options and generous PTO to a     company-matching 401(k).

GO