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Regional Director, Venues

Job ID REGIO03936 Date posted 08/09/2019 Location Boston, Massachusetts Position Type Full-Time

Key Job Responsibilities

Team Leadership and Development

· Embrace and foster the company’s Core Values.

· Act as a liaison between the RVP, Venues and venue partners.

· Value People by promoting a culture of high performance, accountability, and continuous improvement that values learning and a commitment to quality.

· Mentor the Area Director, Venues and venue leaders

· Facilitate and schedule team member training.

· Identify and recommend development opportunities and assist in developing succession plans.

· Maintain adequate staffing levels.

· Ensure performance management concerns are addressed in a timely manner and within company guidelines

· Do the Right Thing by ensuring all safety practices and policies are being followed

· Partner with RVP, Venues and HR to analyze team member engagement survey data; develop action plans to address the priority issues and ensure action plans are deployed and producing positive change

· Participate in local lodging and/or hospitality associations and present on the Company’s behalf

Financial Management

· Ensure all locations are running an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures.

· Drive Results in revenue growth, cost management and other financial areas by operational planning, forecasting, cost control, EBITDA growth and flow- through.

· Conduct periodic financial reviews at each location with a focus on cost and revenue opportunity management and to ensure benchmark goals are met.

· Provide recommendations to RVP, Venues for the annual benchmark review process for assigned locations.

· Collaborate with regional labor and equipment leaders to maximize labor and equipment utilization.

· Review, recommend, and approve capital expenditure requests.

· Collaborate with venue leaders and RVP, Venues to develop and deliver business reviews.

· Ensure revenue forecasts are completed in a timely and accurate manner.

· Partner with accounts receivable to ensure timely collections.

Quality Service

· Deliver World Class Service by analyzing results from the Guest Satisfaction Survey (GSS), Venue Executive Surveys and Venue- Branded Surveys and assisting in the development and implementation of applicable action plans.

· Collaborate with the RVP, Venues to coordinate renewal activities, manage hotel openings and acquire new hotel contracts and/or new specialty services.

· Coordinate hiring activities including participation in interviewing and placement for proper skill and culture fit into Company.

Equipment Management

· Enforces the security of stored gear, transportation, and maintenance of equipment at locations.

· Provide analysis of equipment needs for locations and partner with RVP, Venues to establish proper CAPEX submission.

· Ensure that the management team effectively utilizes all Company computer systems and software programs, providing assistance when necessary.

Information Management and Reporting

· Collect and consolidate monthly, quarterly and ad hoc reporting as assigned.

· See the Big Picture by developing programs that improve efficiencies within the area through shared labor, equipment, and industry knowledge.

· Assist RVP, Venues with implementing and maintaining initiatives and ensuring optimal performance.

· Utilize company systems for site visit reviews to ensure location adherence to Standard Operating Procedures (SOPs) and appropriate business practices.

Job Requirements

· Bachelor’s degree preferred.

· 14+ years of audio visual, hospitality or operations experience.

· 12+ years of sales/customer service experience

· 10+ years of operations supervisory/management experience in audio visual

· Multi-unit leadership experience or experience successfully mentoring management level employees.

· Effective relationship management skills and experience

· Strong financial acumen, sales planning, forecasting, and CRM

· Excellent written and oral communication and presentation skills

· Ability to support growth intiatives

· Proficiency with the use of computer hardware

· Proficiency with computer software and programs, including the Internet and Microsoft Office

Competencies

· Manages Complexity

· Decision Quality

· Financial Acumen

· Strategic Mindset

· Plans and Aligns

· Ensures Accountability

· Drives Quality Results

· Collaborates

· Build Networks

· Ownership

Early Career Development Programs

PSAV is always looking for talented people who are passionate about creating memorable experiences that inspire change. Find out how you can jump-start your career in our dynamic industry.

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Benefits

You’ll find some of the best rewards in the industry – from comprehensive insurance options and generous PTO to a     company-matching 401(k).

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