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Business Center Representative Bonita Springs

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Job ID 207141 Date posted 01/11/2019

Position Overview
Assist with the daily Business Center operations within a hotel environment by providing office assistance to hotel guests while ensuring courteous and efficient service.

Key Job Responsibilities

Customer Service
Acknowledge and interact with hotel team members and customers. Display a polished and professional image towards hotel team members and customers. Respond quickly to questions and requests and handles service problems politely and efficiently. Demonstrate knowledge of hotel and facility services.

Complete invoicing for customers. Enter and balance charges on the Company’s billing system. Download and maintain accurate customer files. Provide basic cash and credit card handling according to the Company’s policy.

Supply and Equipment Maintenance
Provide quotes for Business Center equipment rentals. Complete equipment setup and support. Track and maintain office supplies and associated vendor pricing information.

Administrative/Office Support
Support the Director of Event Technology with administrative duties. Maintain a clean, neat and organized Business Center.  Handle shipping and packaging with assigned carriers for domestic and international delivery.

Required Skills
  • High school diploma/GED required; Associates degree is preferred.
  • One year experience in a service related industry
  • Strong MS Office experience
  • Professional written and verbal communication skills
  • Working knowledge of office equipment, such as copiers and fax machines

Job Location
Bonita Springs,Florida,US

Position Type
Apply Later

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